Nhclima – Ventilação e Climatização, Lda. (NH or Nhclima), NIPC 508113172, headquartered at Rua do Outeiro, No. 160, 4770-452 Requião, Vila Nova de Famalicão, Portugal, develops and manufactures climate control and airtightness solutions.
NH is the Data Controller for the processing of personal data pursuant to Regulation (EU) 2016/679—the General Data Protection Regulation (GDPR)—and the supplementary legislation on personal data protection in effect in the countries where it operates.
NH and its employees are committed to using your personal data only for the purposes communicated to you, and always in a secure and responsible manner.
We would like to explain how we use your information (your “personal data”) when you use our services or apply for a job opening.
Our website may contain links to third-party websites, including social media platforms. If you access other websites, we recommend that you read their respective privacy policies to understand how they handle your personal data.
We process your personal data primarily within the European Union / European Economic Area (EU/EEA). Any transfers of personal data outside the EU/EEA will always be carried out securely and lawfully, in accordance with the mechanisms permitted under Chapter V of the GDPR.
If you have any questions about this Privacy Policy, please contact our Data Protection Officer (DPO) at dpo@nhclima.com.
In this Privacy Policy, the term “Personal Data” refers to the set of information related to you that allows us to identify you, either directly or indirectly. Your personal data may include, for example, your name, tax identification number, phone number, or email address, as well as your interactions with us.
We collect some of your personal data, for example, when you contact us. We may also receive your personal data from other companies, particularly when they collect, process, or store it as part of the services they provide to us.
In accordance with the GDPR and Law 58/2019, NH will only process personal data of data subjects aged 16 or older. Personal data of data subjects under the age of 16 will only be processed after obtaining the respective consent from the person exercising parental responsibility.
What do we do?
When you contact us, we will process your personal data to answer your questions or provide clarification about our services.
You can contact us through our contact form, available on this website. If you do so, we will collect your name, email address, phone number, the name of the organization you represent, and your message so that we can identify you and provide you with accurate information tailored to your needs.
If you become our client, we will process the financial information necessary to issue invoices (e.g., contact information, tax ID number, and any other information you deem relevant).
We may also send you a satisfaction survey.
Where do we store the information and with whom do we share it?
We use service providers that enable us to build the infrastructure necessary to carry out our business.
We use the cloud and applications from Microsoft and Google to store, manage, and generate information, and we use WhatsApp to respond to customers. Microsoft Corporation, Google LLC, and WhatsApp LLC are headquartered in the U.S. These commercial organizations participate in the EU-U.S. Privacy Shield Framework, thereby ensuring an adequate level of protection for personal data. To learn how these companies handle your personal data, please consult their respective Privacy Policies.
We will share this information with our bank and with our accounting and billing service providers.
Your data will also be shared with administrative authorities (e.g., the Tax Authority) and, in certain duly justified cases, may need to be shared with judicial authorities (e.g., courts).
Your personal data will be retained for the periods provided by law or until the purposes of the processing are fulfilled, whichever is applicable.
Legal Bases and Automated Decisions
When we process your personal data to respond to your inquiries, our “Legitimate Interest” in communicating with and managing our relationship with you serves as the legal basis, in accordance with Article 6(1)(f) of the GDPR.
Whenever information is collected as a result of pre-contractual steps (clarification of services or negotiation) or arising from the performance of the contract itself, we will rely on the “Contract” as the legal basis for processing the necessary personal data, in accordance with Article 6(1)( b) of the GDPR.
When we must comply with certain legal requirements arising from applicable law (e.g., invoicing or mandatory reports to regulators or administrative authorities), we will rely on compliance with a “Legal Obligation” as the legal basis for processing the relevant information, in accordance with Article 6(1)(c) of the GDPR.
To process the information resulting from the satisfaction survey, we will rely on your consent as the legal basis, in accordance with Article 6(1)(a) of the GDPR.
We do not make any decisions based solely on automated processing.
What do we do?
If you are our customer or contact us expressing interest in our products/services, you may receive marketing communications via email (“Newsletter”) and/or SMS regarding products/services similar to those you have previously purchased or in which you have expressed interest.
If you are not our customer, or if you are but the communications relate to products or services different from those you have previously purchased or in which you have expressed interest, we will only send these communications with your consent. For example, you may have subscribed to our Newsletter (on our website or on our Facebook page), thereby giving us your consent.
Through our newsletters, we share news and promotions from Nhclima.
Where do we store the information and with whom do we share it?
We use marketing service providers as well as software that allows us to manage our contacts and create and send our newsletters.
If you subscribe to our newsletter via Facebook, please note that this social network is owned by Meta Platforms, Inc., a commercial organization that participates in the EU-U.S. Framework Agreement on the Protection of Personal Data, thereby ensuring an adequate level of personal data protection. To learn how this company handles your personal data, please review its Privacy Policy.
We will retain your information in our systems as long as you do not object to the processing of your personal data for direct marketing purposes or as long as you maintain your consent. You may choose to stop receiving these communications at any time. For example, by clicking the button at the bottom of our newsletters, you will stop receiving these communications.
We will not share your personal information with other third parties.
Legal Bases and Automated Decisions
In order to process your personal data for the purpose of sending our marketing communications—if you are our customer or a potential customer—and solely for communications regarding
products/services similar to those previously purchased or in which you have expressed interest, we will rely on our “Legitimate Interest” in communicating with and managing the business relationship with the customer/prospective customer as the legal basis, in accordance with Article 6(1)(f) of the GDPR.
If you are not our customer or if the communications relate to products or services other than those previously purchased, we will rely on your “Consent,” in accordance with Article 6(1)(a) of the GDPR.
We do not make any decisions based solely on automated processing.
What do we do?
When you apply for one of our job openings or submit a spontaneous application, we process your information to assess whether your professional profile is suitable for the position and the organization. The information in question may include your identifying information (e.g., full name); contact information (e.g., phone number and/or email address); and professional information contained in your resume or cover letter.
Where do we store the information and with whom do we share it?
We use the cloud and Microsoft applications to store, manage, and generate information.
If you apply for a position or contact us via LinkedIn, please note that LinkedIn Corporation is a commercial organization that participates in the EU-U.S. Privacy Shield Framework, thereby ensuring an adequate level of protection for personal data. To learn how this company handles your personal data, please review its Privacy Policy.
We will not share your personal information with other third parties unless it is necessary to obtain references or verify your professional history. We will retain your information in our systems for 6 months.
Legal Bases and Automated Decisions
We will process your personal data to review your application, based on the legal basis of “pre-contractual measures at your request,” in accordance with Article 6(1)(b) of the GDPR.
We do not make any decisions based solely on automated processing.
We will handle your personal information with the utmost care and respect for your rights. We have implemented appropriate security measures to prevent the loss, misuse, unauthorized access, alteration, or disclosure of your personal data. Likewise, we restrict access to your information solely to employees, service providers, and other third parties who have an operational need to process such information; they will process your personal data only in accordance with NH’s instructions and will be subject, at all times, to a duty of confidentiality.
Whenever we collect or process your personal data, we will retain your information only for as long as necessary for the purposes for which it is processed, subject to any applicable legal retention periods. Once the applicable retention period has expired, your information will be completely deleted or anonymized (e.g., it may be aggregated with other data so that it can be used for statistical purposes without any personal identifiers).
You have the right to request:
To exercise any of the rights mentioned above, please contact our Data Protection Officer (DPO) at dpo@nhclima.com.
If you are dissatisfied with our use of your personal data or with our response to your request to exercise your rights, you may file a complaint with the National Data Protection Commission (CNPD) using the channels provided at www.cnpd.pt.
If you have any questions or need further clarification, please contact our Data Protection Officer (DPO) at dpo@nhclima.com
This Privacy Policy may be updated from time to time.
The most recent version will always be available on our website.
This policy was updated on May 7, 2025.
